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FAQ

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  • Which devices can I use as a facilitator to animate my session?
  • The application stopped working
  • What is the difference between Live questions, Quiz and Survey?
  • Can I use Sparkup if I don't have Internet connection?
  • Which languages are available to the participants?
  • Are the participants' publications anonymous?
  • Can the participants have access to a closed session?
  • I forgot my password
  • I cannot launch my session
  • I cannot access the Studio with my account
  • I don't see the Users tab in the Studio
  • How do I use Sparkup if I don't know the participants?
  • How much time do I have to cancel a subscription if I have an annual license?
  • Is it possible to hide the information banner on the Cast?
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